Supported Housing Officer

We are One YMCA, a registered charity and housing association delivering community-based services across Hertfordshire, Buckinghamshire, and Bedfordshire. As part of the work we do we help and support over 57,000 young people to belong, contribute and thrive every single year.

Whilst part of a rapidly expanding staff team, currently with over 100 employees, we are recruiting 2 supported housing worker roles to work with residents in our High Wycombe service.

These roles may require working flexible hours in accordance with the rota, as set out by the line manager, and in line with the needs of the service users.

The Vacancy
• Provide high quality housing support to residents, including person centred support plans, risk assessments, advice, and guidance.
• Actively engage with residents to maximise the benefits of their stay at the YMCA.
• Work towards and achieve the agreed Key Performance Indicators and performance objectives and ensure a high level of service is provided
• To ensure each resident has a clear programme of support in place to help them achieve the independent living skills required for them to progress onto a more or even completely, independent accommodation
• To ensure the health and safety of the residents; in supporting them to maintain and further improve their mental health, and to promote their independent living abilities in accordance with their individual support plans, fully involving them in all aspects of the planning and service delivery.
• To develop and maintain operational links with key partners and stakeholders keeping them fully informed of the pathways and support needs of the residents

Requirements
• Experience of working with a vulnerable client group and/or those with a history of homelessness
• Qualification in a related field (e.g. housing, social care)
• Knowledge of mental health and substance related issues
• Excellent written and verbal communication skills, with an ability to engage an audience and effectively deliver the target message.

This is an exciting time to be joining One YMCA as we embark on an ambitious plan to grow our housing service and double the impact, we have across all our accommodation sites.

If you feel that you have the necessary skills and experience to foster a culture of excellent customer service, genuine care for residents, a strong sense of team spirit to maximise outcomes / increase the impact for residents we would welcome your application.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

 
This is a  Full Time role. 
 
Hours per week:  37.5
 
Working Pattern: Shifts between 8am - 2200pm / hours on a Rota which will including bank holidays and weekend working