Receptionist & Admin Assistant

Do you have a passion for providing excellent front-of-house customer service combined with strong administrative skills?

Would you enjoy working in a hostel where homeless and vulnerable people are supported to achieve independence?

Do you want to be part of a friendly team?

We promise that your work with us will be valued and that you will be treated with respect.

We are recruiting for a Receptionist and Admin Assistant to be part of a user-friendly, responsive reception service providing a high quality front of house service to residents, visitors and staff.


Your Role:
• Process cash and card transactions for residents, visitors, course bookings.
• Be responsible for front of house administration assistance, including post, phone, emails.
• Maintain and update the housing management software and records.
• Provide good quality, efficient and effective administration support to the Housing team.


Benefits:
Here at OneYMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success. Therefore, alongside competitive pay and a fulfilling and supportive work environment, we offer various staff benefits including:

• Opportunity to accrue additional leave, up to 5 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity and paternity leave
• Compassionate leave
• Health and wellbeing opportunities
• Opportunities to volunteer with different parts of the organisation through Mission 25 program
• Employee Discount scheme on brands, travel, groceries and more



Before applying, please read the job description for a full understanding of the role. If you are reading on a third-party website, please browse to the vacancy listing for this role on One YMCA's website where you will find this document.

We may interview on a rolling basis, so please don't delay applying.

When applying, please state your notice period or the earliest date you could start.

This post requires an Enhanced DBS check.


At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities

This is a  Full Time role. 
Hours per week:  37.5
Working Pattern: Shifts between 0800 - 2200 hours on a rota which will include weekend working